How reviews and rankings work

Verification

To post a review, you need an account, a phone number confirmed by text message and a completed review form. A phone number can be used only once per software product. People who manage a listing cannot review it.

Moderation

Our team reads every review before it is published. We reject reviews that are promotional, abusive, off-topic or that appear to come from someone connected to the vendor. A low rating is never a reason for rejection.

Ranking

The recommended order takes into account the average rating and the number of published reviews: the rating is weighted so that a software product cannot reach the top spot with a single review. Software without reviews follows in alphabetical order.

Sponsored placements

A company can pay to appear at the top of a category in the recommended order. These placements are labelled “Sponsored”. Sponsorship does not change ratings or reviews, and sorting by rating or by number of reviews does not take it into account.